Contact Lucky Strike

The Lucky Strike Entertainment Guest Experience phone number is 866-211-3369, Monday through Saturday from 9:00 AM – 9:00 PM ET and Sunday from 10:00 AM – 7:00 PM ET.

For lane reservations, event bookings, modifications, or refund inquiries, you can reach our Guest Experience team three ways: search our Help Center for instant answers, submit a request online, or call 866-211-3369.

Yes. The Lucky Strike Help Center is available 24/7 with articles covering reservations, refunds, events, promo codes, Groupon, gift cards, season passes, Lost & Found, and more.

Left something behind during your Lucky Strike visit? Here's how to recover it.

Report a lost item:

Submit an online request to Guest Experience with these details:

• Location you visited

• Date and approximate time of visit

• Description of the item

• Your contact information

Our team will work with the center to check for your item and follow up with you.

Good to know:

• Lost items are held at the center for a limited time — submit your request as soon as possible to improve the chances of recovery.

• If your item is located, a Guest Experience representative will contact you with next steps.

Thanks for thinking of Lucky Strike Entertainment — we're glad to be part of moments that bring people together for a good cause.

What we can offer:

Lucky Strike doesn't provide monetary donations, but we support local non-profit organizations with in-kind donations like items for raffles or auctions when possible.

How to submit a donation request:

Submit your request through our online contact form:

• Submit no earlier than the 15th of the month before your event

• Include all event details so we can review your request smoothly

A quick heads up:

We receive a high volume of donation requests. While every submission is reviewed:

• We can't provide status updates

• We'll reach out directly if your request is selected

• Not all requests can be fulfilled due to limited availability

We appreciate you inviting Lucky Strike Entertainment to be part of your event — wishing you a successful and memorable fundraiser.

Lucky Strike Entertainment uses Experian Verify, a secure third-party service, to process all employment and income verifications.

How to request verification:

Your verifier should submit the request online at experianverify.com — they'll need to register (if they haven't already) and submit their request.

Information required:

• Employee's full Social Security Number

• Employee's full name

• Employer name

• Signed authorization form (required for income verification)

Questions? Contact Experian Verify support at 404-382-5400, option 2.

Thanks for your interest in joining the Lucky Strike team! All open positions across Lucky Strike, and the Lucky Strike Entertainment family of brands (Lucky Strike, Bowlero, AMF, Boomers Parks, and our other family entertainment centers & waterparks) are posted on the Lucky Strike Entertainment Careers Hub.

How to apply:

1. Visit the Lucky Strike Entertainment Careers Hub

2. Browse open roles by location, department, or job type

3. Click into any role to view the full description and apply online

We hire for everything from lane servers and lifeguards to event coordinators and corporate roles in marketing, tech, and operations — so whether you're looking for your first job, a seasonal gig at one of our waterparks, or your next career move, there's likely a fit.

Ready to roll? Head to luckystrikeent.com/careers and #MakeYourOwnLuck.

Lucky Strike Entertainment's corporate headquarters is located at 7313 Bell Creek Rd, Mechanicsville, VA 23111.